A bank launching an electronic e-wallet payment product wanted to scale its merchant acquisition capability. They turned to Entech to engineer a way to rapidly onboard retailers and manage their mobile transactions.
Business Challenges
Retailers faced challenges when setting up their mobile wallets
There was an unintuitive user experience, causing frustration during sign-up
Manual processes allowed more user error and increased the onboarding time
Lacked automated analytics, preventing a real-time view of product success
Entech's Solutions
Built a merchant application that simplified the installation and set-up of the e-wallet services for merchants
Integrated application with the bank’s legacy systems
Established automated analytics for the bank
Results
Enabled efficient merchant sign-up and reduced onboarding time for new merchants
Eliminated manual processes
Enabled automated analytics for the bank’s management