managed AI services & TechOps
keep the wheels turning
Reduce TCO and boost efficiency with predictive, self-healing Managed AI Services
What do you want to achieve?
Speed delivery and modernization through AI-driven development and automation
Build trusted, AI-ready data platforms with governance and compliance
Enhance reliability with Outsourced QA and continuous quality validation
Transform IT into self-optimizing systems with AI Ops and autonomous remediation
Managed services solutions
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Application Development & Maintenance (ADM)
Faster builds. Smarter evolution. AI-enabled SDLC accelerates delivery while reducing defects, ensuring applications modernize continuously.
Agile + AI Velocity: AI-assisted backlog management and sprint insights
AI-Augmented Development: Copilots for coding, testing, and documentation
Modernization at Scale: Legacy uplift to cloud-native and microservices
Managed AI Services (MAIS)
Self-healing. Business-aligned. Applications that improve themselves with AI for resilience and efficiency. We design and deploy the full MAIS stack with custom LLMs, agents, data, and orchestration, then manage it as a service.
AI Operations: Manage agents, models, and pipelines with predictive insights and self-healing workflows
Optimization: Retrain models, refine orchestration, and tie performance to KPIs
Reliability: Ensure uptime, scalability, and compliant agent-data integration
Data Platform Management
Trusted data. AI-fueled intelligence. Operate secure, governed platforms that make data reliable, compliant, and ready for models, agents, and analytics.
Model & Agent Enablement: Curated data for training, RAG, and AI agent ecosystems
Unified Data Ops: Lake/warehouse management, pipelines, and transformations
AI-Optimized Platforms: Tuning and monitoring of Snowflake, Databricks, Synapse, etc
AI Quality Ops (AI QOps)
Predictive quality. Continuous confidence. AI-powered QA that accelerates releases, improves coverage, and ensures resilience across platforms.
Intelligent Test Automation: AI-generated test cases, self-healing scripts, and autonomous regression to accelerate release cycles
Performance & Resilience Assurance: Continuous validation of scalability, stability, and reliability under dynamic workloads
Experience-Driven Quality Intelligence: Real-time analytics that connect quality metrics to business outcomes and user experience
AI Ops
Autonomous IT. Always on. Shift IT operations from reactive firefighting to predictive, self-healing, and continuously optimized.
Predictive Monitoring & Detection: AI-driven observability that identifies anomalies and risks before they impact business operations
Automated Remediation & Response: Self-healing workflows that diagnose, resolve, and learn from incidents without manual intervention
Continuous Optimization: Ongoing performance, capacity, and cost tuning to maintain reliability, efficiency, and resilience at scale
A managed services story
Customer Rewards
The Situation
An international airline wanted to drive revenue, partnerships, and customer loyalty through the implementation of a small business rewards program and turned to Entech to help them build a highly scalable consumer platform for prequalification, registration, and management.
Business Challenges
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Faced the task of creating a scalable data system for high-volume transactions and landing pages
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Required personalization for targeted program offers by location and profile
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Needed integrating intelligence and analytics for services based on prequalification codes
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Desired the ability to integrate with alliance partner CRM systems and databases to cross-sell opportunities, discounts, and management of reward points
Entech's Solutions
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Designed, developed, and delivered a scalable API platform
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Architected a microservice engine with personalized landing pages
connected to the CRM system -
Included application integration and management infrastructure for third-party partners to sign up and participate in the program
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Provided a dedicated support team to handle enhancements after the launch
Results
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Program exceeded revenue goals and drove additional business partnerships
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Additional support provided after launch ensured a seamless user experience
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Program remains in the top 5 in the world with 90M+ users
Work with Entech
Our managed services engagements
Industry
Experts
Collaboration with industry leaders to implement and support tech stacks with platform partnerships and expertise
Best
Practices
Certified experts ensure best practices and adherence to industry-recognized standards
Continuous
Support
Global team of professionals offers 24/7 delivery, coverage, and continuous operations
Tailored
Solutions
Flexible engagement model with levels of scalability and support tailored to different budgets and needs
