managed services
keep the wheels turning
Reduce TCO and boost efficiency with predictive, self-healing Managed AI Services
What do you want to achieve?
Speed delivery and modernization through AI-driven development and automation
Build trusted, AI-ready data platforms with governance and compliance
Enhance reliability with Outsourced QA and continuous quality validation
Transform IT into self-optimizing systems with AI Ops and autonomous remediation
Managed services solutions
Application Development & Maintenance (ADM)
Faster builds. Smarter evolution. AI-enabled SDLC accelerates delivery while reducing defects, ensuring applications modernize continuously.
Agile + AI Velocity: AI-assisted backlog management and sprint insights
AI-Augmented Development: Copilots for coding, testing, and documentation
Modernization at Scale: Legacy uplift to cloud-native and microservices
Managed AI Services (MAIS)
Self-healing. Business-aligned. Applications that improve themselves with AI for resilience and efficiency. We design and deploy the full MAIS stack with custom LLMs, agents, data, and orchestration, then manage it as a service.
AI Operations: Manage agents, models, and pipelines with predictive insights and self-healing workflows
Optimization: Retrain models, refine orchestration, and tie performance to KPIs
Reliability: Ensure uptime, scalability, and compliant agent-data integration
Data Platform Management
Trusted data. AI-fueled intelligence. Operate secure, governed platforms that make data reliable, compliant, and ready for models, agents, and analytics.
Model & Agent Enablement: Curated data for training, RAG, and AI agent ecosystems
Unified Data Ops: Lake/warehouse management, pipelines, and transformations
AI-Optimized Platforms: Tuning and monitoring of Snowflake, Databricks, Synapse, etc
AI Quality Ops (AI QOps)
Predictive quality. Continuous confidence. AI-powered QA that accelerates releases, improves coverage, and ensures resilience across platforms.
Intelligent Test Automation: AI-generated test cases, self-healing scripts, and autonomous regression to accelerate release cycles
Performance & Resilience Assurance: Continuous validation of scalability, stability, and reliability under dynamic workloads
Experience-Driven Quality Intelligence: Real-time analytics that connect quality metrics to business outcomes and user experience
AI Ops
Autonomous IT. Always on. Shift IT operations from reactive firefighting to predictive, self-healing, and continuously optimized.
Predictive Monitoring & Detection: AI-driven observability that identifies anomalies and risks before they impact business operations
Automated Remediation & Response: Self-healing workflows that diagnose, resolve, and learn from incidents without manual intervention
Continuous Optimization: Ongoing performance, capacity, and cost tuning to maintain reliability, efficiency, and resilience at scale
A managed services story
Customer Rewards
The Situation
An international airline wanted to drive revenue, partnerships, and customer loyalty through the implementation of a small business rewards program and turned to Entech to help them build a highly scalable consumer platform for prequalification, registration, and management.
Business Challenges
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Faced the task of creating a scalable data system for high-volume transactions and landing pages
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Required personalization for targeted program offers by location and profile
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Needed integrating intelligence and analytics for services based on prequalification codes
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Desired the ability to integrate with alliance partner CRM systems and databases to cross-sell opportunities, discounts, and management of reward points
Entech's Solutions
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Designed, developed, and delivered a scalable API platform
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Architected a microservice engine with personalized landing pages
connected to the CRM system -
Included application integration and management infrastructure for third-party partners to sign up and participate in the program
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Provided a dedicated support team to handle enhancements after the launch
Results
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Program exceeded revenue goals and drove additional business partnerships
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Additional support provided after launch ensured a seamless user experience
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Program remains in the top 5 in the world with 90M+ users
