top of page

Agentic AI Integration: Challenges and Solutions


As businesses explore the next wave of artificial intelligence, agentic AI is quickly taking center stage. What sets agentic AI apart from generative AI is its focus on autonomy. While generative AI produces content in response to user prompts, agentic AI is designed to:


  • Make decisions rather than create content

  • Optimize specific goals or objectives without relying on human prompts

  • Carry out complex sequences of activities autonomously


These abilities make it an invaluable tool for automating complex workflows and driving innovation.


While the use cases are promising (Harvard Business Review), integrating agentic AI comes with its own challenges. Businesses need to address issues like outdated systems, undocumented processes, and disconnected infrastructures to make the most of this technology. Learn more about these hurdles and how you can address them to unlock AI’s full potential.


Top Challenges Businesses Face with Agentic AI


Challenge 1: Overcoming Legacy System Barriers

Legacy systems are a key part of many operations, but they can often get in the way of adopting advanced AI technologies. Their lack of flexibility can make integration difficult, leading to delays or expensive updates.


Solutions:

  • Conduct a System Audit: Review your IT infrastructure to identify legacy components that need upgrades or replacements.


  • Bridge the Gap with APIs: Use application programming interfaces (APIs) to link AI tools with existing systems, enabling integration without a complete overhaul.


  • Adopt a Phased Modernization Approach: Gradually update older systems to modular architectures, reducing risk and cost while improving compatibility.


Challenge 2: Documenting Institutional Knowledge


Agentic AI relies on structured, well-documented processes to operate effectively. Many businesses, however, still depend on informal, undocumented workflows or "tribal knowledge" stored in employees’ minds or paper records.


Solutions:

  • Standardize Workflows: Work with cross-functional teams to map out current processes and convert informal knowledge into structured documentation.


  • Use Knowledge Management Tools: Implement tools to centralize and digitize institutional knowledge, making it accessible and actionable for AI systems.


  • Focus on Data Quality: Ensure the information used to train AI agents is accurate, up-to-date, and comprehensive to enable consistent performance.


Challenge 3: Building a Connected Infrastructure


For agentic AI to function seamlessly, systems and tools need to be interconnected. Disconnected data silos and poorly defined interfaces can hinder AI’s ability to perform optimally.


Solutions:

  • Centralize Data: Consolidate disparate data silos into unified, easily accessible repositories to enable smooth data flow.


  • Define Clear System Interfaces: Standardize how tools and systems interact to ensure compatibility and streamlined communication.


  • Implement Real-Time Monitoring: Leverage AI-powered analytics to identify integration issues, bottlenecks, or performance gaps before they escalate.


To better understand agentic AI and its potential impact, Harvard Business Review explores additional how it could reshape work.


Leverage Agentic AI with Entech


At Entech, we know that integrating agentic AI requires thoughtful planning, streamlined processes, and strategic infrastructure investments. While the challenges may be significant, the rewards—enhanced efficiency, scalability, and innovation—are worth the effort. Partner with Entech’s AI experts to develop a clear strategy, implement tailored solutions, and ensure your business is ready to accelerate your AI transformation. Contact us today to get started.


Our Take

It's an exciting time to be in AI. By integrating agent-based AI into our cloud infrastructure, we can automate repetitive tasks, maintain 24/7 system reliability, and gain real-time insights into activities and errors—all while giving AI the flexibility to handle operations seamlessly.

bottom of page