AppWorks™ - A Continuous Engagement Solution for Student Lending

Student lending is a huge opportunity for banks, credit unions and other financial institutions to find new, young customers for more-lucrative loans and banking services over a lifetime.

AppWorks is a fully integrated loan organization and consolidation solution. It delivers automated loan processing and robust tools so you can:

  • Launch loan products faster
  • Deliver services across on-line and mobile channels
  • Tailor solutions to meet diverse customer needs

Take advantage of selling opportunities

The banking industry landscape is changing rapidly. The market demands technology that lets you deliver cross platform products and services. AppWorks has the comprehensive integration tools you need to break down the silos between organizations and take advantage of every cross selling opportunity.

A product that grows with you

Scalability, Flexibility, Security - App Works can be deployed on-site or in the cloud to deliver virtually unlimited scalability. It has a modular architecture designed for flexibility and growth. From the outset, AppWorks has focused on meeting and maintaining system, data, physical, and personnel security. It includes privileged user & multi-factor authentication control, with role-based security to manage workflow configurations, administrative screens, data collection, and data access processes.

Fine Tune Student Lending

Comprehensive operational controls - AppWorks includes a Web portal for school transactions and certification, and integrations to all major loan servicers and industry trading partners. In addition, it offers unique, expansive, and customizable functionality including modules for rapid product profile set up, configurable credit bureau and underwriting controls, document workflow, call agent support, and CRM and Data warehouse integrations.

Extend your lending with AppWorks plugins

AppWorks is extensible with plugins like Microworks and Productworks that deliver personalized promotions and automated rate management across all web and mobile properties.

Microworks is your hub for online sales and marketing. Deliver focused, relevant Web content about a specific product, service promotion or event.

Productworks is a tool for marketing and sales organizations to create, deploy, and manage marketing and sales campaigns.

AppWorks Specifications


Loan Types

  • Student Loans
  • Unsecured Loans

Loan Capabilities for Borrowers

  • Apply online web site with instant credit & e-signature
  • Mobile response web pages
  • Loan cost modeling and calculation tools
  • Online chat & messaging capabilities
  • Web-based borrower self-service functions, including loan terms selection, required document submission & loan acceptance
  • Text, email, web & letter borrower/cosigner status updates and notifications
  • APR calculations and on-line TIL disclosure & promissory note presentation
  • Borrower ACH and Check writer interface for funds disbursement

Loan Capabilities for Bank Operations

  • Scalability – The base configuration is capable of processing approximately 1 million loans & 2.5 million disbursements per year
  • Easy & flexible product profile set-up
  • Phone (call center) & branch application entry & status tracking
  • Credit bureau direct or proxy (engine) interface for credit decisioning
  • Configurable credit underwriting module
  • Customized loan pricing
  • Document management workflow, including document assignment, tracking, indexing & approval
  • Event driven case management processing
  • CIT enabled IVR
  • Knowledge base module integration for call agent support and end-user self service
  • Assortment of operational reports, transaction reports and volume statistics
  • Email report delivery
  • Configurable aging actions & tracking (texts, calls, letters, emails, reports)
  • Database interfaces for OFAC and identity confirmation
  • Disbursement reconciliation and GL interface
  • Data warehouse & CRM interfaces
  • Servicer interface

Specialized Private Student Loan Capabilities

  • Customized apply online application web pages & process flows
  • Profile driven school preferences for certification & disbursement flows
  • Web portal for school transactions & certification
  • EFax & electronic disbursement rosters
  • CommonLine & CommonRecord processing & compliance
  • Cash transaction batch processing
  • Disbursing agent interface to all agents
  • School ACH and check writer interface for disbursements
  • School EFT direct capability
  • Servicing interface to all major student loan servicers
  • ELM & ELMNet support
  • OpenNet, ScholarNet & all other industry trading partner interfaces
  • Profile-driven school data extracts
  • Robust tiered pricing module
  • Configurable private loan credit workflow
  • Conforming Title X Disclosures
  • Event-driven re-disclosures
  • School letters & email follow-up
  • Application version tracking

Education Refinance Loan Capabilities

  • Education Refinance Loan Capabilities
  • Customized apply online application web pages & process flows
  • PCL specific workflow
  • Support for unlimited lenders/creditors for pay-off
  • Track receipt of creditor verification
  • ACH or check disbursements to individual creditors for loan pay-off


  • AppWorks is extremely flexible. Most customizations simply require configuration of various options that already exist in the system. Customization are performed by highly experienced teams with many years of experience in large-scale loan system implementations.

Learn More about AppWorks


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